Galaxy Note 7 Dubai smartphones pulled off UAE after battery catch fire: TechNews
Arabic newspaper Al Ittihad reported that 19,000 faulty Samsung Galaxy Note 7 smartphones has been pulled off by the Consumer Protection Department at the Ministry of Economy from the United Arab Emirates market and all our the world after battery catch fires. New phones are expected to be on the UAE market within week or days.
Director of the Consumer Protection Department, Hashem Al Nuaimi, said they have also commanded the South Korean company, after the smartphones were found to have faulty batteries that might catch fire while charging, to recompense customer in the UAE by replacing their mobiles with new mobiles free from fault of the same model. He further called on current Galaxy Note 7 possessors to direct to the store they purchased the phones from, register their names to receive a replacement phone and urged them to refrain from using the ones they currently own as the defect can cause the battery to explode during charging.
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On 2nd September, after more than 35 cases reported of smartphones’ batteries had caught fire and exploded, Samsung announced a global recall of its top selling and one of the strongest model Galaxy Note 7.
Technology News Today reported the statement of company in which they said:
“We will voluntarily change the current Galaxy Note 7 devices from those customers who already have Note 7 models in the Gulf market. Samsung Gulf Electronics is recently analyzing the most favorable process to perform the replacement, to ensure a seamless replacement experience for our consumers in the Gulf centuries. We admit the embarrassment this may cause in the industry but this is to ensure that Samsung carry on to supply the highest quality devices and products to our clients. To ensure the replacement experience is as appropriate and effective as possible, we are working closely with our colleague and partners.”